CanAsyst
Analyze
In these economic times, organizations across Canada are looking for ways to contain costs and keep budgets in tact. When it comes to cellular billing and usage activity it is fair to say that this has often been a challenge.That is why we strongly feel that understanding your current situation and future usage plays such a big role in making this a possibility.
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There is no doubt that wireless mobile devices will continue to be used for years to come. Without controls or policies in place, it would make sense then that costs could continue to rise. CellAsyst provides the greatest degree of transparency, using TELUS billing data, allowing you to view invoice and usage information at a level that simply was not possible before. Along with this data, CellAsyst provides a means to understand what it actually means, allowing organizations to filter, sort, and summarize information within a simple data grid structure. With the CellAsyst Dashboard, a number of unique features also allow advanced analysis of data :
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Manage
Once organizations know how their company-provided devices are used, it is expected that there will be policies in place to control costs. Strict financial budgets and spending targets ideally need to be met. With CellAsyst and the transparent nature of TELUS customer usage data, companies can routinely manage their billing accounts by:
- Determining users who "misuse" airtime plans. Followup meetings then can help refocus understanding of "acceptable use"
- Adjusting plans, where appropriate, of users whose cost and/or usage minutes exceed or fall under their current package
- Reviewing the KPI (Key Performance Indicator) report. This ensures that categories of cost fall within certain tolerances and compare current monthly usage against that of prior rolling 12 months of history. When category tolerances are at risk, decisions are made (based on further analysis) and corrective action taken
- Reviewing asset inventory of cellular devices. This allows you to manage devices coming up for contract renewal, providing a stronger position when negotiating contracts
- Providing an interface to the Accounts Payable posting process where monthly AP expense can be automatically generated and formatted to post directly to a financial system
- Comparing budgeted costs to actual expense within the GL. This simple exercise allows all posting to be done at the department level and unit managers can manage to their P&L level of responsibility
- Reviewing the Hierarchy (Organizational Chart) report. This allows Unit Managers the ability to manage employee usage
- Producing Data Usage reports to see who is using what service and to what degree of value. In certain cases, it is cheaper to incur the cost of a feature (such as Unlimited Text Messaging) than to pay for the cost of a certain activity (such as Single Text Messages). Additionally, one could look at the impact of usage, determine exceptions and manage results
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Emailing replicas of each user's monthly bill. This can have an immediate effect on consumption. Generally employees are surprised at the costs and thus curtail usage.


